Some Hit Box ULTRA users may experience some connection issues on the PS5.
Here is what is recommended.
1 - Connect the Hit Box ULTRA to the back ports of the PS5
2 - Change the PS5 connection settings
- Go to the PS5 Home Menu
- Go to "Settings"
- Select "Accessories"
- Select "Controller (General)"
- Select "Communication Method"
- Then choose "Use USB Cable"
This should solve any issues you may have connecting to the PS5.
If you are still having issues, please inform us through our email: support@hitboxarcade.com